How does this all work? What's the process?

How to get started


  • Browse our services to learn how we can meet your event needs
  • Fill out and submit our booking request form
  • Once the details are confirmed, we can send over a

1) event design contract 

2) invoice breakdown

3) rental deposit to secure your booking

 

Once we book our event, when should we expect to hear from you next?

We will contact you the week of your event to give confirmation and check-in to see if anything needs to be adjusted.

Do you offer custom themes for your event?

Yes! At an additional fee, If you are looking for a specific colour or theme, or even top to bottom customization! our event planners can work with you to create your vision!

What style of cutlery do you provide?

Our cutlery is gold plated.

Are your plates plastic/disposable?

No, our plates are stoneware material and will be collected and cleaned at the end of the event along with the other glassware and utensils. Please note that not all inventory is dishwasher or microwave safe, We ask that you allow our staff to manage clean-up.

How can I secure my spot to book?

Once you have selected a date and confirmed availability with us, then you can go ahead and put down a security deposit that will hold your spot.

How far in advance do I need to book?

We work on a first come first serve basis. we do not hold dates without a deposit.

Do you offer delivery and install?

we include delivery and install free with a minimum spend of 100$

So if i wanted to just rent something under the minimum requirement like the the peacock chair for 50$ or The boho lace teepee tent for 45$ what would that mean?

we would ask you to pick up the items at our storage location and return them within the 12hr rental period.

Why do I have to show ID or leave my name and contact info?

After experiencing issues in the past we now require your contact info and ID that we can contact you if needed regarding the rental items. Your info is kept strictly confidential.

If covid-19 restrictions impact our event what happens to my security deposit?

In the case of Covid-19, we are understanding that it is circumstances beyond both our control and will return your deposit.

What happens if our outdoor event rains and we need to cancel?

in the case of rain, we offer rescheduling to an alternative date. Our event planners will contact you checking in a week before if the weather network calls for rain and discuss the next plan of action. Other weather-related concerns such as heat warnings or smog alerts do not fall under this rule.

What is your cancellation policy?

For regular cancellation, we do not return your security deposit.

Damage policy?

If an item is damaged beyond repair during the rental period due to careless neglect or willfully destroyed we ask that you pay for the repairs as per your event design contract.

Do you offer packages for small gatherings?

Yes! we offer date night packages and proposal planning. Our delivery & Install requires a minimum spend of 100$.

But what if I only have a few things i need to rent for a small gathering, can I have a reduced price?

 If you have a smaller gathering we can still do a set up to fit your needs but the price will remain the same.

or can I just rent out your supplies and do the set up myself at a reduced rate?

No, we do not offer partial packages.

What does a picturesque picnic package include?
  • Delivery
  • Set up & take down
  • Rugs
  • Picnic tables
  • Floral arrangement
  • Table decor
  • Dinnerware
  • Glassware
  • Cutlery
  • Placemats
  • Napkins
  • Pillows
  • Waste bin
  • & Candles